Telsource Managed Services proactively view and manage the latest network technologies for delivering voice, data and video. Supporting a wide range of industry leading equipment solutions, PremWatch protects your mission critical information infrastructure, whether a single network device at one of your remote offices or a full system of application services on thousands of sites nationwide.

Telsource Managed Services are available to support you at every stage of the network lifecycle from assessment, design and implementation to ongoing real-time network monitoring, resolution, and performance analysis and reporting. Maximize the benefits of increased processing capabilities, lower bandwidth costs and greater on-line capabilities by cost-effectively reducing network risk and downtime. PremWatch ensures that when you need it most, your network is ready to work for you and your business.

Telsource Managed Service Advantages

• Maximum Reliability – Integrated remote and on-site services
  PremWatch Managed Services manage the mission critical infrastructure – 7 x 24 x 365. Through in-band and out-of-band monitoring PremWatch instantly notifies the Telsource Network Management Center of trouble on your site. Within minutes, fault identification, remote diagnostics and trouble resolution are underway. Optional Telsource ValuNet On-site Maintenance Plans complement your PremWatch Program, offering you the added reliability of guaranteed on-site maintenance, as needed, without the delays, inconvenience or expense of using multiple vendors. Telsource PremWatch handles it all.
• Maximum Visibility – Real-time secure PremWatch™ Service Portal
  To view your network, troubles identified, and status of Telsource resolution, all PremWatch Plans include secure Internet access to the secure Service Portal. In addition, the PremWatch Service Portal provides access to the latest service utilities and on-line performance reporting.
• Maximum Security – Comprehensive PremGuard Security
  Optional PremGuard Security provides protection from worms, viruses, DoS attacks and other cyber threats. It includes around-the-clock monitoring, access to security experts, a cyber warranty, summary and detailed reports, plus automatic remotely-implemented protection shield updates.
• Maximum Flexibility – Four Service Levels and Optional Services
  All Plans include 24x7x365 proactive alarm identification and notification, remote diagnostics, remote configuration or service restoration, toll-free access to the Telsource Network Management Center, and telephone support. Choose from four PremWatch Service Plan Levels including Primary, Enhanced, Premium, and Custom, as well as optional ValuNet on-site Maintenance, PremGuard Security, and Corporate Help Desk Service

PremGate™ Remote Access Manager – Cost-effective, powerful out-of-band monitoring.
The Telsource PremGate™ Remote Access Manager is perfect for situations requiring out-of-band monitoring or a reliable back up to in-band monitoring. The Remote Access Manager is compatible with all PremWatch Service Plans.
PremGate™ Remote Access Manager

For more information or immediate assistance regarding Telsource Managed Services, please complete our contact form or call 1-888-835-7687. Contact Us